Thomas-rothman
May 18, 2026
"I’m a little embarrassed to admit…"
I’m a little embarrassed to admit how picky I’ve gotten about sleeping temperature, but this is definitely cooler than my old foam one. That said, I still wake up feeling warm sometimes, so it’s not a perfect fix. Overall, it helps, just not every single night.
hello_chad829
May 02, 2026
"Finally sleeping through the night"
I’m happy with this. I used to wake up every time he rolled over, but now I barely notice when he turns. It’s made nights a lot more restful for both of us.
JamesDavis_91
April 30, 2026
"Late Shipping and No Follow-Up"
My order showed up later than expected, which was already frustrating, but what really annoyed me was the lack of follow-up. I reached out to support and it felt like they just shrugged it off. No real update, no apology, no one checking back in to make sure it was handled. Disappointing experience overall.
"Confused by the slow support ??"
I emailed Sleep On Latex twice about an issue with my order and didn’t hear back until days later, and even then the reply was super short and didn’t really answer my question. I was kind of sitting there like, okay… did they read what I asked?? I ended up having to send the same question again. The mattress itself might be totally fine, but the customer support felt slow and a little cold. For something that costs this much, I feel like getting a basic helpful response shouldn’t be that difficult.
"Rough delivery and frustrating setup"
The box arrived beat up, and it was way heavier than I expected, so just getting it inside was a hassle. Once I opened it, the latex smell was really strong, and wrestling the mattress out of the plastic was awkward. Setup took much longer than it should have because it kept folding in on itself, and the cover ended up looking wrinkled afterward. I also reached out with a question and the email replies felt like they were coming from robots, not actual people. Overall, not the best first impression
FLECKENSTEIN
April 18, 2026
"Warranty help came at the worst time"
I was really hoping the warranty process would be simple, but it ended up being frustrating. The replies were slow, and the timing couldn’t have been worse because I needed the issue dealt with quickly. Instead, it felt like I had to keep waiting around and chasing things up, which made the whole experience feel like a hassle...
hazel.Foster
April 17, 2026
"Comfortable, but such a hassle to move"
The mattress is comfy enough once it’s finally in place, but getting it upstairs was ridiculous. I knew it wouldn’t be light, but it was way heavier than I expected and I got impatient dealing with it. Good mattress, just be ready for a struggle if you have to move it.
JamesNissen_26
April 15, 2026
"Comfortable overall, with decent edge support"
I’ve been happy with this mattress so far. It feels comfortable to sleep on, and the edge support is definitely better than my last mattress, at least from what I can tell. If I’m sitting right on the side, it does give a little more than I’d ideally like, so I wouldn’t call it super firm there. But sleeping near the edge has been totally fine for me. I’m giving it 4 stars because I think the edges could maybe be a bit sturdier, but overall it’s a good mattress.
Robert-quinn
April 12, 2026
"Decent Mattress, But I Expected More"
The mattress is okay, and the shipping went smoothly, so no complaints there. But after sleeping on it for a few weeks, I expected it to be more comfortable for the price. It has made me question whether the brand is really worth the hype, and I’m not sure I’d trust the value claims as much next time.
terririvera1964
April 11, 2026
"Same old back pain issue again"
I really wanted to like this mattress, but here I am dealing with the same lower back soreness again. After just a few nights, I could tell it wasn’t giving me the support I needed. I tried rotating it, shifting things around, and giving it more time, but it still felt off, like my body was sinking in weird spots. Maybe it works for someone else, but for me it just wasn’t comfortable at all. Disappointed, honestly.
Jesus-lucas
March 30, 2026
"Feels like a real medium"
I got the medium it feels like an actual medium — not too soft, not too firm, just kind of right. I was a little worried it would show up harder than expected, but no, it pretty much matches the description. So far, I’m happy with it.
kathleen.Mccloud
March 19, 2026
"I have bad dust allergies, and…"
I have bad dust allergies, and so far this mattress has been great for me. I can’t say for sure it’s the only reason, but I haven’t noticed any weird smell and I’m not sneezing all night like I used to. Overall, I’m really happy with it.
kathy.Keding
March 14, 2026
"Still Holding Up After a Year"
I’ve had this mattress for about a year now, and it’s still feeling even. No weird dips or spots where I usually sleep, which is usually what happens with every mattress after a while. It was a little firmer than I thought it would be at first, but overall, sagging just hasn’t been an issue for me
"Easy return and refund"
I ended up returning my mattress because it just wasnt the right feel for me. The whole process was simple though, no weird questions and no runaround. They got back to me quickly and the refund came through exactly like they said it would. it made me feel a lot better about ordering from them.
Irene_luckow72
February 19, 2026
"The mattress itself felt alright, not bad…"
The mattress itself felt alright, not bad really, but the smell was just too strong for me. I left it airing out for a few days and still that rubber kind of odor was hanging around in the room. Maybe for some people it’s not a big deal, but for me, sleeping good on it I just couldn’t.
AshleyCohen_43
February 15, 2026
"The mattress was comfortable for…"
The mattress was comfortable for a while and lasted okay overall, but after about a year the edges started getting noticeably soft. i feel like that shouldn’t happen that quickly if a company is selling something people rely on every night. It’s not terrible, but I do think they should be more responsible about the quality.
JanetPortales
February 13, 2026
"Heads up: refunds take forever"
Just a warning for anyone thinking about ordering here, my refund took way too long to come through. I had to wait much longer than expected, and it was frustrating. Not a great experience
AnnieRogers_63
February 08, 2026
"Still Not Comfortable"
I really wanted to like this, but even after using it for a few weeks, it’s still just not comfortable. I kept hoping it would break in or feel better over time, but nope. Disappointed, honestly
WilliamCasteel_18
February 08, 2026
"Responsive and Comfortable, Just a Bit Firm"
I’m particular about my mattress, and this one has been a solid choice overall. The latex feels really responsive and springs back quickly when I roll over, which I appreciate because my old foam mattress always made me feel kind of stuck. It was a little firmer than I expected at first, but after a few nights I started to settle into it more. It’s not absolutely perfect for me, but it meets my standards well and I’m happy with it.
Stephanie.mclaughlin
February 03, 2026
"Too Firm for Me"
I really wanted to like this, but it just didn’t work out for me as a side sleeper. My shoulders and hips were hurting almost every night, and I kept waking up feeling sore. It felt way too firm for my body, and I’m guessing it maybe just doesn’t have enough give or pressure relief for side sleeping, at least in my case.